Sinem 2025-01-04 17:27

I mistakenly chose a paid plan. I thought my card would be charged for membership after 1 month, but it was charged immediately. I thought I had the right to a free trial month and when I realized the mistake, I immediately pressed the cancel button. I canceled the membership without using the plan. I want my refund.
thank you

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Gulshan 2024-12-17 22:41

I have purchased standard monthly plan but it is showing to the plan

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Mustafa 2024-11-09 01:37

Certainly, here’s how you might phrase your questions for the Seller Sprite support team:

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**Subject:** Questions Regarding Seller Sprite Features and Data Tracking

Hello Seller Sprite Support Team,

I have a few questions regarding the available features on Seller Sprite and would appreciate your assistance:

1. **Seller Information**: Are there any features inspired by SellerAmp? Specifically, can I view the number of FBA sellers for a product? For example, if a product has 5 FBA sellers or 3 FBA sellers, would I be able to see this information?

2. **Historical Average Pricing & Data Export**:
- Can I view the average price of a product over the past three months?
- Additionally, similar to SellerAmp, is there an option to export specific information about an ASIN I’m tracking into Google Sheets?

3. **Keyword-Level Sales Data**:
- If an ASIN/product has sold 100 units, is there a way to see which keywords those sales originated from?
- Where can I view the 1, 3, and 6-month average prices for an ASIN or a product?
- Lastly, is there a feature that allows me to see how many units were sold per keyword?

Thank you very much for your time and assistance. I look forward to your response.

Best regards,
Mustafa Cansız

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- Official Sellersprite Replied on Mustafa 2024-11-22 17:05 BEST
  
  We do not provide statistics on the number of FBA sellers. Historical data only includes the total number of sellers, and detailed seller information can only be accessed directly on Amazon in real-time.
  2.1 Historical prices can be viewed using the [Competitor Lookup] feature or the [Keepa Alternative] on browser extension. [Competitor Lookup] calculates the average price for each month, while the [Keepa Alternative] on browser extension provides daily price records that can be exported to calculate a 3-month average.
  
  2.2 This function does not support exporting information to Google Sheets.
  
  3.1 We cannot determine which specific keywords drive sales. However, you can use [Reverse ASIN Keywords] to identify the keywords bringing exposure to a product.
  
  3.2 The average price can be queri
  
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salman 2024-10-06 13:07

join

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- Official Sellersprite Replied on salman 2024-10-08 09:25 BEST
  
  Hello,If you have any questions, you can contact the online chat service in the lower right corner
  
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Maria 2024-09-12 19:21

Hello, I need the application on my IOS mobile, would it be possible? To search for products on Amazon

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- Official Sellersprite Replied on Maria 2024-09-13 11:01 BEST
  
  Hello, you can download extension for safari on macbook and ipad:https://www.sellersprite.com/en/help/sellersprite-chrome-extension-download
  
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- ResearcherDurabasics Replied on Maria 2024-11-05 22:39 BEST
  
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Maria 2024-09-12 19:19

Hola, necesito la aplicacion en mi móvil IOS, sería posible ?

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- Official Sellersprite Replied on Maria 2024-09-13 10:58 BEST
  
  Hello, you can download from apple store and use it on iPad: https://apps.apple.com/us/app/sellersprite/id1577158645?platform=ipad
  
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Udhayachandran 2024-08-05 19:14

popup coming again and again, i am unable to close the popup and cannot use the page.
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- Official Sellersprite Replied on Udhayachandran 2024-08-06 14:39 BEST
  
  Hi. Please contact me by using the online chat service in the lower right corner of the homepage, I might need you to send me a screenshot to understand what your trouble is.
  
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珂睿斯深圳科技有限公司 2024-07-26 09:46

我的子账号为什么都锁定了

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- Official Sellersprite Replied on 珂睿斯深圳科技有限公司 2024-07-26 09:47 BEST
  
  锁定原因一般是多次输错密码/被主账号禁用/被主账号修改了密码/主账号到期；
  解决：请联系该子账号对应的主账号，在主账号-个人中心-子账号设置页面，打开对应子账号的状态即可。
  
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mehmetp 2024-07-24 19:36

hello my seller sprite extention not tracking product and listing any analyse result, anything on amazon ,what ı have to do, I have this issue for the last couple of days ı am literally done with extention, please give me a hand , ı would be gratefull.Otherwise what ,is the point getting membeship.

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- Official Sellersprite Replied on mehmetp 2024-07-25 09:57 BEST
  
  Please contact me by online chat service in the lower right corner of the homepage, I will help you.
  
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faisal 2024-07-02 18:17

"I was going to purchase a tool, but I am confused because when I searched for my query on two different platforms, I found different results. I don't know which one is authentic."

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- Official Sellersprite Replied on faisal 2024-07-04 10:04 BEST
  
  We have two platforms,the plug and our official website.
  the result doesn't matter. Can you show any problem?
  
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- Official Sellersprite Replied on faisal 2024-07-03 19:04 BEST
  
  Do you mean some data you saw on SellerSprite is different from other similar platform? You can contact us through the online chat service, let’s check the details. SellerSprite estimates an item's sales(Parent ASIN) by its BSR in main category, and calculate the revenue with this. The accuracy of the data is around 80%, you can verify our data with the sales showed in the store front listing page, such as “10K+ bought in past month”
  
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